Home / Terms and Conditions
Use of the Website
You may use the Website solely for lawful purposes and in accordance with these Terms
You agree not to use the Website:
- in any way that violates any applicable law or regulation;
- in any way that is fraudulent or harmful to us or any other person;
- to transmit or upload any material that is defamatory, obscene, infringing, threatening or otherwise unlawful;
- to interfere with or damage the Website or obtain unauthorized access to any systems or networks connected to the Website.
We reserve the right to modify, suspend or discontinue the Website (or any part thereof) at any time without notice. We are not liable if for any reason the Website is unavailable at any time or for any period.
Intellectual Property
All content on the Website (including text, graphics, logos, images, audio-visual material, layout and design) is our property or the property of our licensors and is protected by copyright, trademark and other intellectual property laws.
You may view, download or print pages from the Website for your personal, non-commercial use only. Any other use—including reproduction, modification, distribution, transmission, display, or performance of the content—is strictly prohibited unless you first obtain our written permission.
Medical Information and Disclaimers
The information provided on the Website is for general informational purposes only and is not intended to be medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
We do not guarantee that any treatments, services or procedures described on the Website are appropriate for your specific situation. Use of any such information is solely at your own risk.
If you think you may have a medical emergency, call your doctor or emergency services immediately.
We make no representations or warranties about the completeness, accuracy, reliability, suitability or availability of the Website or the content. To the fullest extent permitted by law, we disclaim all liability for any loss or damage of any kind arising from or in connection with the Website or its use.
User Accounts and Registration
In order to access certain features of the Website (such as appointment booking or patient portal), you may be required to register and create an account. You must provide accurate and complete information, and keep your account credentials secure.
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at our discretion if you breach these Terms.
Privacy and Data Protection
We collect, use and protect your personal information in accordance with our Privacy Policy. By using the Website, you consent to such practices and you warrant that all data you provide is accurate.
You acknowledge that healthcare information and other special categories of personal data may be processed in accordance with applicable laws, and that the Hospital implements appropriate safeguards for such data.
External Links and Third-Party Content
The Website may contain links to external websites or resources not owned or controlled by us. We are not responsible for the content, policies or practices of any third-party sites.
The inclusion of any link does not imply endorsement by us. You should make your own judgment about the accuracy, completeness and usefulness of any third-party link or content.
Limitation of Liability
To the maximum extent permitted by law, the Hospital shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your access to, use of, or inability to use the Website or any content provided on the Website.
In any case, our total liability to you for all claims arising out of or relating to these Terms or your use of the Website shall not exceed the amount paid by you (if any) for accessing the Website or the amount of one Indian Rupee (?1), whichever is greater.
Indemnification
You agree to defend, indemnify and hold harmless the Hospital, its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including legal fees) arising out of or in any way connected with your access to or use of the Website or your violation of these Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state where the Hospital is located (Kerala, India), without regard to its conflict of law provisions.
Any dispute, controversy or claim arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Kochi, Kerala, India.
Changes to Terms
We may revise these Terms from time to time. The updated version will be posted on the Website with the “Last updated” date. Your continued use of the Website after any changes means you accept the revised Terms.
Severability
If any provision of these Terms is held to be invalid, illegal or unenforceable in any respect, such provision shall be severed and the remaining provisions shall continue in full force and effect.
Contact Information
If you have any questions or concerns regarding these Terms, please contact us at: Medical Trust Hospital
Address: 39/4425, MEDICAL TRUST HOSPITAL, M.G. ROAD, KOCHI,
Ernakulam, Kerala, 682016 Phone: +91 484-235-8001 (Helpline)Email: [Insert official email address]
